Terms & Conditions
By booking or participate in a tour or services with Amansar Travel & Tours Sdn Bhd, you acknowledge that you have read, understand, and agree to be bound by these Terms and Conditions.
Your booking is confirmed, and a contract exists when Amansar Travel & Tours Sdn Bhd issues a written confirmation after receipt of the applicable deposit amount. Please check your confirmation carefully and report any incorrect or incomplete information to our operation or sales team immediately.
Children age is from 2 to 11 years old and the infant is below 2 years only. Minors, children, and infants must always be accompanied by an adult.
Tour fare is based on local currency Ringgit Malaysia (MYR)
Tour fare is subject to change at any time and Amansar Travel & Tours Sdn Bhd reserve the right to impose surcharges on any products or services booked for reasons arising from increases in transportation costs, fuel costs, taxes, airport charges, local operator costs, currency and exchange rate fluctuation, or government action which impacts the price of the applicable tour or services
HOTEL TOURISM TAX
The tourism tax is applicable to foreign tourists. The foreign tourist will be charged a flat rate of RM10.00 per room per night for all types of hotels and accommodation. Hotels will collect the tourism tax at the time of check-out. Therefore, please pay the tourism tax directly to the hotel upon check-out as it is not included in our prices.
A deposit of 50% is required upon confirmation of services. Balance or full payment must be made within 14 days before service. Please note that bookings are not confirmed nor secured until Amansar Travel & Tours Sdn Bhd receives the deposit and send a written confirmation to you.
If a booking is made within 14 days or less prior to arrival, full payment will be required at the time of booking. A failure to comply with this requirement may result in the cancellation of reservation and forfeiture of deposit. We at Amansar Travel & Tours Sdn Bhd is not responsible for cancelled land and/or air reservations in the event full payment is not received by the final payment date.
AMENDMENT / CANCELLATIONS
All amendments and cancellations must be notified to, received and acknowledged in writing by Amansar Travel & Tours Sdn Bhd and the company reserves the right to impose an administrative fee for any amendment made by clients to a confirmed tour programme or related reservations.
Any cancellation charges imposed by third-party suppliers such as hotels, restaurants or any other companies related to the services required, will be billed to you through Amansar Travel & Tours Sdn Bhd
If we receive booking cancellation prior to the booking, the cancellation fee, if any will be determined with reference to the date on which notice of cancellation received by Amansar Travel & Tours Sdn Bhd is based on the percentage of the total price for the cancelled tour(s), products or services. The cancellation charges are as follows: –
- 50% cancellation fee for notification of cancellations made 30 days before service
- 75% cancellation fee for notification of cancellations made 14 days before service
- 100 % cancellation fee for notification of cancellations made 7 days before service
UNUSED OR MISSED SERVICES
No reimbursements, discounts or refunds will be issued for services that are missed or unused after tour departure due to no fault of Amansar Travel & Tours Sdn Bhd, including your removal from a tour because of your negligence or breach of the Terms and Conditions.
Amansar Travel & Tours Sdn Bhd will not be liable in any way for death, bodily injury, illness, damage, delay or other loss or detriment to a person or property, or financial costs both direct and indirect incurred, or for the failure to commence, perform or complete any duty owed to you if there is death, delay, bodily injury including emotional distress or injury, illness, damage or other losses or detriment to a person or property caused by the Act of God, war, mechanical breakdowns, terrorism threat, civil commotions, interference by authorities, political disturbance, riot, insurrection and government restraint, fire, extreme weather or any other causes beyond our control.
SITE CONTENTS & COPYWRIGHTS
Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site, in other words “Contents of the Site” are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled, or licensed by Amansar Travel & Tours Sdn Bhd.