Privacy Policy
Amansar Travel & Tours is committed to protecting your personal information. We may collect, This Privacy Policy applies to personal information that we collect from you or receive from Third Parties that act on our behalf as our booking agents, contractors or service providers (such as hotels, restaurants and etc.) for the purposes of offering or booking tour and services on your behalf.
How do we collect your Personal Data?
- When you visit or walk to our office or tour desk and make a booking with our staff or our customer service representative.
- When you make booking and information provided by you in the tour booking form
- When you visit our website.
- Via telephone, letter, and fax.
- Via email correspondence.
- Via social application.
- From other travel agents / tour operator / overseas agents / hotel operator.
Types of Personal Data we collect
These are the information that we may collect, disclosed to our third-party suppliers. If you do not want your information to be collected or shared to our Third Parties (as defined above), you can always choose not to participate in the tours or services at the time the personal information is collected/requested.
- Name
- NRIC No.
- Date of Birth
- Passport Details
- Nationality
- Gender
- Address
- Phone number
- E-mail address
- Emergency contact number
- Credit card number (for payment via credit card only)
- Other participant details who traveled with you
- Information on flight/accommodation/ transportation any other
- necessary information related to your booking
- Food allergy and nutrition preferences
- Medical information (when required)
How do we use your Personal Data
- To process the booking upon confirmation of services.
- To provide our third-party suppliers, contractor, service providers and/or business partners with necessary details in order for them to cater to your needs and requirements.
- For administrative and operational purpose – tour assignments, itineraries, passenger list and etc.
- To be able to process any payments made via credit card.
- For accounting purposes (invoicing and auditing).
How is your personal information protected?
Only staffs of Amansar Travel & Tours who are authorized to use the personal information to process your booking have access to your data. We have personal information retention processes designed to retain personal data information of our customers for no longer than necessary for the purposes stated above or to otherwise meet legal requirements.
Retention
Amansar Travel & Tours reserves the right to retain your personal information as long as it is required to fulfil the reason for data collection. However, in most situations, we only keep your personal data for a reasonable period or in accordance with law.
Access
You reserve the right to request an access to your personal data, update any inaccuracies of your personal data and limit the processing of your personal data. You may send your inquiries to sales@amansar.com
Changes to this Privacy Policy
Amansar Travel & Tours reserves the right to amend this Privacy Policy from time to time without prior notice. Any amendment to the Privacy Policy will be uploaded onto our website and therefore, we encourage you to check/visit the website from time to time for any changes on a regular basis.